Today more than ever, downtime has an unprecedented impact on businesses and end-users. To be effective at modern day operations, we need to focus on resilience. But operational expertise and that human intuition necessary to troubleshoot an incident is hard to train and currently lives as institutional knowledge within a small subset of most organizations. In this talk, Transposit founder and CTO, Tina Huang, will discuss how you can use a data driven approach with human-in-the-loop automation to democratize the skill set and knowledge necessary for modern day operations into a broader range of people, enabling SREs to be more effective but also empower more people to take on that reliability role.
