Are you feeling some pain with your peer-to-peer program, but having trouble pinpointing exactly what’s causing it? Maybe your feeling some pain from recruitment, activation, optimisation or retention? In this session we’ll go under the X-ray to shed light on symptoms of poor performance. We’ll share some of our tried and true diagnostic methods which you will then use to exactly pinpoint the root causes of your program’s suffering. Throughout this “checkup” we’ll share cases from our patients (clients) from around the world so you can see exactly how other charities have diagnosed (and cured!) some of their most difficult issues.