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Who Wants PIE? A Series Of Post Incident Experiments

You'll likely have post-mortem or post incident review (PIR) processes in place at your company. I'll share a series of experiments we ran across our PIR's where we sought to: Generate empathy for the customers experience; Reduce post incident review toil; and Improve PIR quality.

Speakers

Paul Greig

SRE Team Lead, Atlassian

Paul began his career in finance and operations in the late 90’s. He then moved into technology and specifically trading technology and reliability. Next, he flew into the world of hedge funds, ensuring the reliability of high-frequency ultra low latency trading engines and market... Read More →

Wednesday October 17, 2018 8:00pm - 8:30pm EDT
Live, Online

Site Reliability Engineering

Attendees (255)

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All Day DevOps 2018

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Paul Greig

Attendees (255)