2nd Annual Strategic Internal Communications for Health Care

People want to work for more than just a paycheck – they want meaning. Consequently, the power of purpose can enhance organizational performance.

St. Louis Children’s Hospital consistently achieves top 10 percent results nationally in employee engagement and patient satisfaction. A simple, compelling 5-word mission serves as the foundation for the hospital’s success. 

In this session, you’ll discover how St. Louis Children’s Hospital has served as an internal communication “innovation lab” for the rest of the 13-hospitals within BJC HealthCare, including learning how you can:

• Create multimedia employee stories with visual and emotional impact that will exceed audience engagement benchmarks
• Treat the employee voice is treated seriously, resulting in staff feeling more connected to the organization's goals and mission
• Understand the context of change is more effective from the employee viewpoint vs. the organizational viewpoint

John Twombly, Internal Communications Manager

St. Louis Children’s Hospital