People want to work for more than just a paycheck – they want meaning. Consequently, the power of purpose can enhance organizational performance.
St. Louis Children’s Hospital consistently achieves top 10 percent results nationally in employee engagement and patient satisfaction. A simple, compelling 5-word mission serves as the foundation for the hospital’s success.
In this session, you’ll:
- See how multimedia employee stories with visual and emotional impact exceed audience engagement benchmarks
- Understand how the employee voice is treated seriously, resulting in staff feeling more connected to the goals and mission
- Explore why the context of change is more effective from the employee viewpoint vs. the organizational viewpoint
- Discover how the hospital is serving as an internal communication “innovation lab” for the rest of the 13-hospitals within BJC HealthCare
John Twombly, Internal Communication Manager
St. Louis Children's Hospital
