We all get them. Last minute, off the cuff research requests. Always with little information to go on and always in a rush. Usually for someone high up in the company who’s running for a plane and will be incommunicado for 6+ hours. Take 15 minutes at SLA 2015 and hear the CI Division’s @KnowledgeMama list her top tricks for not freaking out and getting your client an awesome quick “Everything” overview!
Program Takeaways
- Tips and tricks for tackling rush research requests.
- Tips for packaging your rush research into a high level, concise, "everything" overview.
